Privacy Policy
Last updated: 2025-01-15 • Region: Canada (en-CA)
Data we collect
We collect contact information you submit (name, email, phone), course interests, and preference cookies (theme, reading mode). No images are stored or used on this site.
When you browse our website, standard web logs may be generated by your browser (IP address, user agent, pages visited, timestamps). These logs are used for security and reliability and are retained for a limited period.
- Account-free inquiries: name, email, phone, message subject, course preference.
- Preference data: theme choice (light/dark), cookie choices, reading density.
- Technical data: approximate region derived from IP for abuse prevention and rate limiting.
We do not knowingly collect data from children under 13. If you believe a child provided data, contact us immediately for removal.
How we use data
We use your data to respond to inquiries, provide course updates, personalize preferences, and improve site usability in Canada.
- Customer support: responding to questions, booking callbacks, scheduling demos.
- Service improvement: analyzing anonymized usage trends to fix bugs and enhance UX.
- Personalization: remembering your reading and theme preferences across sessions.
- Legal: preventing abuse, securing our infrastructure, and complying with Canadian laws.
We never sell your personal data. Limited sharing may occur as described below.
Legal bases
Where applicable, we process personal data under these legal bases:
- Consent: for optional cookies and direct marketing messages.
- Contract: to provide requested information about voice-over courses and services.
- Legitimate interests: site security, fraud prevention, service improvement.
- Legal obligation: responding to lawful requests and maintaining records as required.
Security and retention
We implement technical and organizational measures to safeguard your data, including access controls, encryption in transit, and least-privilege practices.
- Access limited to personnel with a need to know.
- Transport security with HTTPS for all pages.
- Log rotation and deletion within a reasonable timeframe.
We retain personal data only as long as necessary to fulfill the purposes outlined, resolve disputes, and comply with legal obligations. Preference cookies may persist until you delete them or change settings.
International transfers
Your data may be processed outside your province or country where our service providers operate. We take steps to ensure transfers include appropriate safeguards consistent with applicable law.
Your rights
You can request access, correction, or deletion of your personal data. Contact us to exercise these rights.
- Access and portability: receive a copy of your personal data we process.
- Rectification: correct inaccurate or incomplete information.
- Erasure: request deletion where data is no longer needed.
- Restriction/Objection: limit or object to certain processing.
- Consent withdrawal: change cookie settings at any time using “Cookie preferences”.
To verify identity, we may request minimal additional information and will respond within a reasonable timeframe.
Contact
Email: [email protected] • Phone: +1 437-555-0182
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