Privacy Policy — Fendrixo Voice Academy

Data we collect

We collect contact information you submit (name, email, phone), course interests, and preference cookies (theme, reading mode). No images are stored or used on this site.

When you browse our website, standard web logs may be generated by your browser (IP address, user agent, pages visited, timestamps). These logs are used for security and reliability and are retained for a limited period.

Account-free inquiries: name, email, phone, message subject, course preference.
Preference data: theme choice (light/dark), cookie choices, reading density.
Technical data: approximate region derived from IP for abuse prevention and rate limiting.

We do not knowingly collect data from children under 13. If you believe a child provided data, contact us immediately for removal.

How we use data

We use your data to respond to inquiries, provide course updates, personalize preferences, and improve site usability in Canada.

Customer support: responding to questions, booking callbacks, scheduling demos.
Service improvement: analyzing anonymized usage trends to fix bugs and enhance UX.
Personalization: remembering your reading and theme preferences across sessions.
Legal: preventing abuse, securing our infrastructure, and complying with Canadian laws.

We never sell your personal data. Limited sharing may occur as described below.

Sharing and disclosure

We share data only with necessary service providers and only for the purposes described in this policy.

Infrastructure and hosting providers that help run our website.
Security and anti-abuse services used to detect and mitigate malicious traffic.
Professional advisors where required to comply with law or defend our rights.

We may disclose information if required by law, court order, or to protect the rights, property, or safety of users and the public.

Legal bases

Where applicable, we process personal data under these legal bases:

Consent: for optional cookies and direct marketing messages.
Contract: to provide requested information about voice-over courses and services.
Legitimate interests: site security, fraud prevention, service improvement.
Legal obligation: responding to lawful requests and maintaining records as required.

Security and retention

We implement technical and organizational measures to safeguard your data, including access controls, encryption in transit, and least-privilege practices.

Access limited to personnel with a need to know.
Transport security with HTTPS for all pages.
Log rotation and deletion within a reasonable timeframe.

We retain personal data only as long as necessary to fulfill the purposes outlined, resolve disputes, and comply with legal obligations. Preference cookies may persist until you delete them or change settings.

International transfers

Your data may be processed outside your province or country where our service providers operate. We take steps to ensure transfers include appropriate safeguards consistent with applicable law.

Your rights

You can request access, correction, or deletion of your personal data. Contact us to exercise these rights.

Access and portability: receive a copy of your personal data we process.
Rectification: correct inaccurate or incomplete information.
Erasure: request deletion where data is no longer needed.
Restriction/Objection: limit or object to certain processing.
Consent withdrawal: change cookie settings at any time using “Cookie preferences”.

To verify identity, we may request minimal additional information and will respond within a reasonable timeframe.

Cookies

We use strictly necessary cookies to remember preferences. See “Cookie preferences” in the footer.

Essential: remembers your theme and cookie choices.
Performance: optional, helps us understand site reliability and speed.
Analytics: optional, aggregate usage insights to improve content.

Contact

Email: [email protected] • Phone: +1 437-555-0182

SEO seed: fendrixo.top